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  • RETURNS Your Position: Home > RETURNS

    How do I return the defective item(s) I bought from iMobile Shop?

    We highly recommend that all customers fill out the form below to receive an RMA (returned merchandise authorization) number. We will email you the return instructions within one business day. Please list @imobileparts.net as a trusted source in your email program or check your Spam folder. Replacement parts will be shipped within one business day from the time we receive the defective return. For quicker replacements of damaged or defective product, you may want to re-order the part and return the defective part for refund.

    Wholesale dealers with multiple return(s) may request free Return RMA Labels by simply adding them to their cart. You will receive your free labels with your next order. You may also print this return sheet to help you keep track of your returns.

    Simply instruction of workflow of RMA procedures:

    1.Defective item(s)

    2.Fill out the RMA Form

    3.Received the RMA number

    4.Return the defective item with the RMA number

    5.Receive the replacement / RMA Labels for credit note          

    6.Ends

    Request for RMA

    Order ID

    your original order number(s)

    Email Address

    email associated with your account

    Email Address Confirm

    Phone Number

    Part Number Description

    Qty

    Return Reason Comments

    Please enter the security code (no spaces, caps matter) in the box below it:s
    If you can't see the 'verification code', please click again!If you can't see the 'verification code', please click again!
    After the operation needs to be able to login